Address
Qilong Road, Shunde District, Foshan City
Guangdong Province, P.R.China
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Last Updated: March 4, 2026
Welcome to the official foreign trade website of Hongxinchen Auto Parts Co., Ltd. (hereinafter referred to as “Hongxinchen”, “we”, “us” or “our”). We attach great importance to the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our foreign trade website, browse products, place orders, consult and interact with us. It also informs you of your rights regarding your personal information and how to exercise them.
By accessing or using our website and related services, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy, including the collection and use of your personal information as described herein. If you do not agree with any content of this Policy, please stop using our website and related services immediately.
This Privacy Policy applies to all personal information collected by Hongxinchen when you use our foreign trade website (including but not limited to browsing product information, submitting inquiries, placing orders, registering accounts, contacting customer service, etc.). It does not apply to third-party websites or services linked to our website (such as payment platforms, logistics companies, etc.), and we are not responsible for the privacy policies or practices of such third parties. We recommend that you carefully read the privacy policies of these third parties before using their services.
As an auto parts company with its own production factory, we mainly provide auto parts sales services through our foreign trade website. The personal information we collect is closely related to the above business scenarios and complies with the relevant provisions of China’s personal information protection laws and regulations as well as international data protection norms.
We only collect the personal information necessary to provide you with services, improve service quality and ensure transaction security. The collected information is divided into the following categories:
2.1 Information You Voluntarily Provide
When you use our website to place orders, submit inquiries, register accounts or contact customer service, you will voluntarily provide the following personal information:
- Contact information: Name, email address (e.g., your contact email), phone number, company name, postal address, etc., which are used to contact you, confirm orders, and deliver products.
- Order and transaction information: Product models, order quantity, delivery address, payment information (only relevant payment voucher information, not including complete bank card numbers, passwords and other sensitive payment details), transaction amount, etc., which are used to complete order fulfillment, logistics arrangement and after-sales service.
- Other information: When you consult about product customization, sample application, bulk order cooperation, etc., you may provide relevant information such as product demand, customization requirements, and company qualification documents, which are used to provide targeted services and meet your cooperation needs.
2.2 Information Automatically Collected
When you visit our website, we will automatically collect certain non-personally identifiable information through technical means, which is used to optimize the website experience, analyze user behavior and ensure website security:
- Device information: Type of your terminal device (such as computer, mobile phone), operating system version, browser type, device ID, IP address, etc.
- Browsing and usage information: The product pages you browse, the time and duration of browsing, the links you click, the search keywords you enter, etc. We use this information to understand your product preferences and recommend relevant auto parts products for you (you can opt out of this recommendation at any time).
- Log information: Log files generated when you access the website, including access time, access page, IP address, and error information, which are used to troubleshoot website problems and prevent network security risks.
We use “Cookies”, log files, web beacons and other technologies to collect the above automatically collected information. Cookies are data files placed on your device, which can help us recognize your device and provide a more convenient browsing experience. You can disable Cookies through your browser settings, but this may affect the normal use of some functions of our website (such as automatic login, shopping cart memory, etc.).
2.3 Information Collected from Third Parties
In some cases, we may collect your relevant information from legal third parties, such as logistics companies (to obtain delivery status information), payment platforms (to obtain payment confirmation information), and industry public databases (to verify the legitimacy of cooperative enterprises), but we will only collect information with your consent or that is legally accessible. We will not actively collect your personal information from irrelevant third parties, nor will we collect sensitive personal information beyond the scope of business needs.
3. How We Use Your Information
We will use your personal information only for the purposes stated in this Privacy Policy, and will not use it for any other purposes without your prior consent. The specific uses are as follows:
- To provide and complete services: Process your orders, arrange product delivery (including providing necessary information to logistics companies), handle payment matters, and provide after-sales services (such as product quality consultation, return and exchange processing, etc.).
- To communicate with you: Reply to your inquiries, notify you of order status, product updates, preferential activities, and other information related to services. If you do not want to receive preferential information, you can contact us to unsubscribe at any time.
- To improve our services: Analyze user browsing and usage behavior, optimize website functions and product display, improve product quality (combined with our factory production characteristics, adjust production plans according to user demand feedback), and provide more in line with your needs of auto parts products and services.
- To ensure transaction security: Verify your identity, prevent fraud, false orders and other risks, protect the legitimate rights and interests of you and us, and comply with relevant national laws and regulations.
- To comply with legal obligations: In accordance with the requirements of national laws, regulations, judicial organs and administrative authorities, provide relevant information when necessary.
The processing of your personal information is based on the following legal basis: fulfilling the contract with you, our legitimate business needs (improving services, ensuring security, etc.), your consent, and complying with relevant legal obligations.
4. How We Store Your Information
The personal information we collect will be stored in China’s territory. In accordance with relevant national laws and regulations and the “Provisions on Promoting and Regulating Cross-Border Data Flow”, if it is necessary to provide your personal information to overseas institutions due to foreign trade business needs, we will strictly go through relevant procedures such as data出境 security assessment, conclusion of standard contracts for personal information出境, or passing personal information protection certification, and take effective measures to ensure the security of your personal information overseas. We will not transfer your personal information overseas without going through the above procedures.
As an auto parts enterprise engaged in cross-border sales, we strictly abide by the relevant provisions of the “Automotive Data出境 Security Guidelines (2026 Edition)”, and do not arbitrarily transfer the auto parts-related data and personal information collected in China to overseas without authorization.
We will store your personal information for the minimum period necessary to achieve the purpose of use. After the storage period expires, we will take safe measures such as deletion, anonymization or destruction to ensure that your personal information is no longer accessible or usable. Specifically:
- Order and transaction information: Store it for 3 years after the transaction is completed (to meet the needs of after-sales service, dispute settlement and compliance inspection).
- Contact information and inquiry records: Store it for 2 years after the last contact or inquiry (to facilitate follow-up communication and service).
- Automatically collected non-personally identifiable information (such as device information, browsing logs): Store it for 1 year, and anonymize it after the expiration for data statistics and website optimization.
If you request to delete your personal information or cancel your account, we will delete or anonymize your relevant information in a timely manner in accordance with your request, except for the information that needs to be retained in accordance with legal provisions.
We attach great importance to the security of your personal information and take a series of technical and management measures to prevent information leakage, loss, tampering and abuse:
- Technical measures: Adopt encryption technology (such as SSL encryption) to protect the transmission of your personal information; use secure servers to store information, and set up firewalls, intrusion detection systems and other security devices to prevent unauthorized access; regularly update and maintain the security system to improve the ability to resist network attacks.
- Management measures: Establish a strict information security management system, clarify the responsibilities of relevant personnel, and limit the scope of personnel who can access personal information; conduct regular information security training for employees to enhance their awareness of privacy protection; sign confidentiality agreements with employees and third-party service providers to ensure that they do not leak your personal information.
Please note that although we have taken strict security measures, there is no absolutely safe way to transmit or store information on the Internet. We will do our best to protect the security of your personal information, but we cannot guarantee the absolute security of information. If your personal information is leaked due to force majeure, network attacks or other factors not caused by our negligence, we will not be held responsible.
5. Sharing and Disclosure of Your Information
We will not actively share, rent, sell or disclose your personal information to any third party, except in the following circumstances:
- With your explicit consent: We will share your personal information with relevant third parties only after obtaining your written or verbal consent (such as sharing your delivery information with logistics companies to complete product delivery).
- Necessary for service provision: When providing services such as order processing, payment and logistics, we will provide the minimum necessary personal information to third-party service providers (such as payment platforms, logistics companies), and require these third parties to abide by this Privacy Policy and relevant laws and regulations, and not use your personal information for other purposes.
- Compliance with legal obligations: In accordance with the requirements of national laws, regulations, judicial organs, administrative authorities or other competent departments, disclose your personal information when necessary (such as responding to court subpoenas, administrative investigations, etc.).
- Protection of legitimate rights and interests: When it is necessary to protect the legitimate rights and interests of Hongxinchen, you or other third parties (such as preventing fraud, handling disputes, etc.), we may disclose your personal information within the scope permitted by law.
We will conduct strict supervision on third-party service providers, and require them to take effective security measures to protect your personal information. If a third party violates relevant agreements and causes your personal information to be leaked, we will pursue its legal responsibility and take measures to reduce the impact on you.
6. Your Rights Regarding Personal Information
In accordance with relevant national laws and regulations and international norms, you have the following rights regarding your personal information collected by us. You can exercise these rights by contacting our customer service (email: vison_lin@126.com):
- Right of access: You have the right to request us to provide you with the personal information we collect and store about you, including the type, scope, usage and sharing of the information.
- Right of correction: If you find that the personal information we collect about you is incorrect or incomplete, you have the right to request us to correct or supplement it.
- Right of deletion: If the purpose of collecting and using your personal information is achieved, the storage period expires, or you withdraw your consent, you have the right to request us to delete your personal information. We will delete your relevant information in a timely manner, except for the information that needs to be retained in accordance with legal provisions.
- Right to withdraw consent: You can withdraw your consent to our collection and use of your personal information at any time. After you withdraw your consent, we will no longer collect and use your personal information, but this will not affect the validity of the collection and use of your personal information based on your prior consent.
- Right to complain and report: If you believe that we have violated this Privacy Policy or relevant laws and regulations and infringed on your personal information rights and interests, you can complain to us or report to the relevant regulatory authorities.
We will respond to your request within 15 working days after receiving your legitimate request. If your request is complicated, we may appropriately extend the response time, but we will inform you of the extended time and the reason.
7. Children’s Privacy Protection
Our website and related services are mainly for adult users engaged in auto parts trade, and we do not intentionally collect personal information of children under the age of 13. If we accidentally collect personal information of children under the age of 13, we will delete the relevant information in a timely manner after learning of it. If you are a parent or guardian and find that your child’s personal information has been collected by us, please contact us immediately, and we will take corresponding measures to protect your child’s privacy.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time in accordance with changes in national laws and regulations, changes in our business scope and business model, and changes in user needs. The updated Privacy Policy will be published on our foreign trade website, and we will notify you of the update through a prominent position on the website or via email (if you have provided your email address). The updated Privacy Policy will take effect on the date of publication. We recommend that you regularly check this Privacy Policy to understand the latest privacy protection measures.
If the updated Privacy Policy involves major changes (such as changes in the scope of personal information collected, changes in the purpose of use, changes in the way of sharing), we will notify you in a more prominent way (such as pop-up window prompts on the website, special email notifications), and ask for your consent if necessary.
If you have any questions, suggestions or complaints about this Privacy Policy, or need to exercise your personal information rights, please contact us through the following ways:
- Company Name: Hongxinchen Auto Parts Co., Ltd. (鸿鑫辰汽配有限公司)
- Contact Email: vison_lin@126.com
We will carefully handle your feedback and respond to you within the specified time. If you are not satisfied with our handling result, you can report to the relevant regulatory authorities in accordance with the law.
10. Miscellaneous This Privacy Policy is governed by the laws of the People’s Republic of China. If any clause of this Privacy Policy is deemed invalid or unenforceable due to changes in laws and regulations or judicial decisions, the validity of other clauses will not be affected. The final interpretation right of this Privacy Policy belongs to Hongxinchen Auto Parts Co., Ltd